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The quickest answers are in Help. If yours isn't there, write to us.

You were reading Trust steps: email, phone, ID and live photo. We will see that, so you don't need to explain it.

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Please do not write your password or a code we sent you. We will never ask for them.

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To report an item, a chat or a person, use Report on it: our team looks at every report. If someone took your money, also go to the nearest police station.