Account and settings
Notification settings: push and email
Choose which alerts reach your phone and which emails you get. Safety and account notes always come through.
Open Settings to choose which alerts reach your phone and which emails you get. Notes about your account and your safety always come through.
The bell
The bell keeps your notes: new messages, offers, items and more. On the website it is in the top bar. On the app, open Me, then Notifications.
Alerts on your phone
- Website: open Settings, then Notifications. Switch each one on or off:
- Messages
- Show the words of a message (on your lock screen; off shows only who wrote)
- Offers
- Your items and deals
- Saved searches
- Sellers you follow
- Tips and news (off unless you turn it on)
- App: open Me, then Settings. Tap Turn on notifications if your phone asks, then use Alerts on this phone: Deals and offers, Chats and messages and Boosts and receipts.
The app also has Notification sound, to hear the Zellany sound and switch it off.
Emails
Open Settings, then Which emails you get (on the app: Settings, Email, Which emails you get). You can switch:
- Welcome note
- Chat messages (at most one email per chat each hour)
- Offers
- Your items and videos
- Saved items and searches
- Ratings
- Receipts
- Weekly digest (off until you turn it on)
Account and security and Decisions about your things have no switch. They always come.
Every email you can switch off also ends with a Turn off these emails link.
What a notification never shows
A lock screen note never shows an item name, a chat or an amount. Emails never copy the words of a chat.
Not live yet
If push or email is not switched on, the screen says so. Your choices are kept for when they are.
If notes do not arrive, read Notifications are not coming.
Was this helpful?
Related articles
Still need help?
Write to the Zellany team. We answer by email.