Skip to content

Account and settings

Check or change your email

Open Settings, then Email, to check your address or use a different one. We only email an address you have checked.

Updated 2 min read

Open Settings, then Email. There you can check your email, or use a different one. We only email an address you have checked, and we never show it to other people.

Check your email

  • Website: open the menu under your picture, tap Settings, then Check my email.
  • App: open Me, then Settings, then Email. Tap Check my email or Type my code.

You get a 6-digit code. See Check your email with a 6-digit code.

Use a different email

  1. Open the same screen.
  2. Tap Use a different email (on the app: Change email).
  3. Type the new address and ask for a code.
  4. Type the code we send to the new address.

The new address must be checked before we use it. Until then, we do not send emails to it. Codes go only to the address you typed.

Which emails you get

On the same screen, tap Which emails you get to choose. See Notification settings.

What we send to your email

  • Your code, sign-in alerts and changes to your account. These always come.
  • Decisions about your things, such as when we remove an item, and the answer to a report. These also always come.
  • Other emails, if you leave them on: chat messages, offers, your items and videos, saved items, ratings, receipts and a weekly digest.

We never put the words of a chat in an email.

Not live yet

If email is not set up on Zellany, you see "Email isn't set up on Zellany yet" and nothing is sent.

Was this helpful?

Related articles

Still need help?

Write to the Zellany team. We answer by email.