Photo check. We look at the photos for things that are not allowed. This is automatic and often quick. It happens only while the photo check is switched on. A quick look by our team. Some categories look at every new post, at your first few posts, or at items above a certain price. The same private number on two items. If the IMEI or serial number matches another item, a person looks first. New photos on a live item. We look at the new photos first. Reports. If several different people report an item as a scam or as illegal, we hide it until a person looks. A new account. Videos from a new account, and your first few videos, wait for a person.

Wait. You will get a note when it is live, or when it needs a change. Do not post the same item again. Duplicates are not allowed. While reports hold an item, you cannot edit it until our team finishes. Items being checked count toward your limit of 20 live items.

Selling

Why is my item "being checked"?

Q: What you see

The item shows "Being checked" in My items, with a short note. A check by our team takes longer than a photo check. We cannot promise a time.

Some items are looked at before they show. This is a photo check or a quick look by our team. It needs nothing from you.

Updated Wed, Oct 21 2 min read For sellers

"Being checked" means we are looking at your item before everyone can see it. Only you can see it for now. It usually shows after the check, and you do not need to do anything.

Why it happens

Photo check. We look at the photos for things that are not allowed. This is automatic and often quick. It happens only while the photo check is switched on.
A quick look by our team. Some categories look at every new post, at your first few posts, or at items above a certain price.
The same private number on two items. If the IMEI or serial number matches another item, a person looks first.
New photos on a live item. We look at the new photos first.
Reports. If several different people report an item as a scam or as illegal, we hide it until a person looks.
A new account. Videos from a new account, and your first few videos, wait for a person.

What you see

The item shows "Being checked" in My items, with a short note. A check by our team takes longer than a photo check. We cannot promise a time.

What to do

Wait. You will get a note when it is live, or when it needs a change.
Do not post the same item again. Duplicates are not allowed.
While reports hold an item, you cannot edit it until our team finishes.

Items being checked count toward your limit of 20 live items.

If it is not posted

You will see "Not posted" with the reason. See Why was my item removed or not posted?.

Heads up

A check is not a stamp of approval. It does not mean we have inspected the item.

Was this helpful?

Why was my item removed or not posted?For sellers Items are refused or removed when they break the rules. Open My items to see the reason, then change it or appeal. Post limits per dayFor sellers You can have 20 items for sale at once and post 10 a day. A new account can post 3 items on its first day. What Zellany does and does not do We look at reports, remove what breaks the rules and keep your details private. We do not hold money or inspect items. Edit, mark as sold or take down an itemFor sellers Open My items to edit an item, mark it sold or reserved, bump it, renew it, or take it down.

Still need help?

Write to the Zellany team. We answer by email.