Videos and Studio
Videos and data: Save data
Turn on Save data to see a picture and a play button instead of videos that play by themselves. It uses less data.
Turn on Save data and videos show a picture with a play button. Nothing plays until you tap. Videos use the smaller copy. This saves mobile data.
Turn it on
- On the app: open Me, then Settings, then Save data. On the app this switch shows only while videos are switched on.
- On the website: open Settings in your picture menu and switch Save data on. The switch is also in the footer.
What it changes
- Videos do not play by themselves in lists or in the Videos feed.
- Videos use the 480p copy.
- Big pictures and moving banners are off.
- Stickers on videos show still.
- On the app, departments show icons instead of pictures.
Tap a video to play it. You can still turn sound on.
Other things that stop autoplay
- Reduce motion.
- No internet connection.
- The app in the background.
- Scrolling fast.
About HD
On a phone, videos use the smaller copy by default. A HD choice is in the More menu of a video. It never works with Save data on.
Good to know
- The setting is kept on that phone or browser only.
- On the website, it starts from your browser's own Save-Data setting until you choose.
Tip
Videos in lists are small, quiet previews. With Save data on, you only use data for videos you choose to play.
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Open Videos to swipe through short videos of items for sale. Tap to hear sound, and tap Chat to message the seller.
Notification settings: push and email
Choose which alerts reach your phone and which emails you get. Safety and account notes always come through.
The app is slow or crashes
Update the app, restart it, free some space and try Reduce motion and Save data. Clear the cache and sign in again if it persists.
Still need help?
Write to the Zellany team. We answer by email.